SMS Privacy Policy & Terms and Conditions
Hidden Hollow Lawn & Garden LLC (DBA Hidden Hollow Outdoor Equipment Repair)
SMS Privacy Policy
Hidden Hollow Lawn & Garden LLC, doing business as Hidden Hollow Outdoor Equipment Repair, respects your privacy. When you opt in to our text messaging program, we collect your name, mobile phone number, and equipment repair work order details. We use this information strictly to send you automated repair status updates, appointment reminders, and responses to your customer service inquiries.
Information Sharing & Disclosure
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS Terms and Conditions
Program Name & Description
Hidden Hollow Outdoor Equipment Repair SMS Alerts (operated by Hidden Hollow Lawn & Garden LLC). Opted-in customers receive automated repair status updates, appointment reminders, and customer care replies regarding their outdoor equipment service orders.
How to Opt In
Customers opt in verbally in person at our service counter or over the phone when creating a repair work order. After staff read our verbal disclosures and the customer explicitly agrees, consent is recorded in our shop management system and an automated enrollment confirmation text is sent.
Message Frequency
Message frequency varies based on your active repair orders and service inquiries.
Cost
Message and data rates may apply.
How to Opt Out
Reply STOP to any message to unsubscribe at any time. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt back in.
How to Get Help
Reply HELP for assistance, or contact Hidden Hollow Outdoor Equipment Repair customer support at (585) 377-4442 or hiddenhollowlandg@gmail.com.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy Policy
Our SMS Privacy Policy is available on this page at https://hiddenhollowlawnandgarden.com/text-messaging-policy
Changes to This Policy
We may update this SMS Privacy Policy and Terms and Conditions from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed. Your continued use of our SMS messaging service after any changes are posted constitutes your acceptance of the revised policy.