⚠ WE ARE CURRENTLY UPDATING OUR SYSTEMS: CALLS/TEXTS ARE NOT ACTIVE

Find Us

Walk-ins welcome — no appointment needed. Open year round, we are conveniently located in Penfield, NY across from the YMCA.

Address & Contact

Business Hours

  • Monday – Friday9:00 AM – 4:00 PM
  • Saturday9:00 AM – 12:00 PM
  • SundayClosed

Getting Here

We are located on Fairport Nine Mile Point Road (Rt.250) in Penfield. Look for our sign or our two large silos — parking is available on site in our gravel lot. We have a separate entrance/exit for easy pull through with trailers. Our shop can get pretty busy from time to time so please park considerately for others to get through. Thank you!

Get Directions →

After-Hours Drop-Off

Need to drop off your equipment outside of business hours? You're welcome to leave it at the shop — however, please be aware that any equipment left after hours remains the sole responsibility of the owner until Hidden Hollow has contacted you to confirm we have received it. We recommend calling or texting us at (585) 377-4442 to give us a heads-up so we can look out for your equipment first thing.

Hidden Hollow Outdoor Equipment Repair is not liable for equipment left on the premises outside of confirmed business hours.

By contacting us, you agree to receive text messages from Hidden Hollow Outdoor Equipment Repair for repair updates, appointment reminders, and inquiry replies. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Terms & Privacy